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Privacy Policy

Excel Interpreting is committed to protecting the private information of our web site visitors.’s web site adheres to a strict policy for ensuring the privacy of personally identifiable information and preserving the integrity of this online medium.  Here we explain the type of information collected from, how that information may be used, how you can access or modify that information, and how that information is protected.   

This Privacy Policy applies to (“Site”).  Please note that our Site may contain links to other organizations. We are not responsible for the privacy practices of those web sites.  We encourage you to review the privacy policy of any organization before submitting your personal information to them.

Excel collects two types of information from visitors to the Site:  (A) Personally Identifiable Information, and (B) Non-personally Identifiable Information (information such as IP Addresses and cookies, which allow for a better use of the Site). Uses of this information are discussed in Section III.

A.  Personally Identifiable Information
Excel will not collect personally identifiable information from you, other than what you supply to us on a voluntary basis upon request.  Personally identifiable information includes, but is not limited to, name, address, e-mail address, telephone number.

Forums, Feedback and Content Submissions:            

On some pages of the Site, you can submit content including comments, suggestions, and concerns.  We may collect name, address, and e-mail addresses in connection with these activities.

B.  Non-personally Identifiable Information
In addition to information that you provide to us, we may also collect and store certain non-personally identifiable information automatically when using the Site.  This information helps us improve the experience you and other visitors have with the Site.

For example, we may collect your IP address, browser information and reference site domain, as well as related information such as the date on which you visit the Site.   This information does not identify you personally and is only used in the aggregate.  

As is common practice among web sites, we use “cookies” and similar technologies.  Cookies are text files which store your preferences.  No personal information is ever stored in a PBS cookie, even if you have entered your name or email address on other parts of the Site. 

You can generally prevent cookies from being used by changing the settings in your web browser, but please be aware that by doing so you may be unable to fully utilize the Site. 

Except as expressly set forth in our policies, we will not willfully disclose your personally identifiable information to any third party without first receiving your permission.  We will never sell, rent, or swap your personally identifiable information with non-affiliated third parties for their own purposes.

In terms of our own use of information, we may use your personally identifiable information for the activities described in the previous sections, and for internal purposes and marketing, promotional and fundraising purposes in support of public broadcasting. 

We will typically explain the extent of use at the time you are asked to provide personal information.  If you do not want this information to be collected or used by us for these purposes, you can simply “opt out.”  Under certain circumstances, opting out may prevent your participation in activities for which personal information is needed, as in contests.

In certain cases, we contract with other companies to provide services on our behalf. These service providers may maintain customer databases which may hold Site users’ e-mail addresses, including:

  • interpreters,translators;

We will use these addresses to respond to the general purposes for which we collected the information, to provide services and to operate the Site, including to respond to inquiries, to process billing, shipping, e-mail distribution, list processing and analysis, promotions management, to send information about Excel programs, Site, services, or to correspond about a service.   

Our service providers have access to your personally identifiable information as necessary to provide certain services on our behalf. They are required to maintain the privacy of all such information in their possession or control and can only use the information on our behalf for the purpose that we have contracted them, for example processing your order or sending you a series newsletter. They are not authorized to use your information for any other purpose. 

We, or our service providers, may release personal identification information if we believe in good faith that the law or legal process requires it, we have received a valid administrative request from a law enforcement agency, or such release is necessary to protect anyone’s rights, property or safety.

We use non-personally identifiable information, such as IP addresses or demographic information (zip codes for example) to tailor our Site to the interests/locations of our users and to measure traffic within our Site. 

Excel uses the content from the cookies to deliver relevant local resources, remember browser preferences, and improve our visitors’ experiences on the Site.  Excel does not sell information collected by cookies nor use the information for commerce-related purposes.  In addition, Excel will not filter content based on your preferences without permission. 

Excel uses cookies at the following times:

  • A cookie will tell us which pages you visit and the amount of time between each page visit.  The cookie does not remember any information about you or your computer; it just helps us at Excel monitor Site usage and traffic; for example, it allows us to measure the number of repeat visitors to in a given month. This data is only used in the aggregate.


Access to personally identifiable information that is collected from our Site may be accessible for a limited period of time from the point of collection, such as where a user provides an e-mail address in order to receive an e-mail or a reminder about an upcoming program or event. In other cases, personally identifiable information may be maintained, edited and deleted at the user’s discretion at any time after the information has been submitted to Excel. 

You may also send an e-mail or letter to the following e-mail or street address requesting access to or correction of your personally identifiable information.  For verification purposes please include your first name, last name, e-mail address.

Excel Interpreting LLC.

1804 Tribute Road, Suite 205 

Sacramento, CA 95821

Excel is committed to ensuring the security of the data provided to us by Site users.  To prevent unauthorized access, maintain data accuracy and ensure the appropriate use of information, we have put in place appropriate physical, electronic and managerial procedures to protect the information we collect online.

Excel is a general audience Site and does not knowingly collect or store personally identifiable information about children under the age of 13. 

Excel’s sites comply with COPPA (Children’s Online Privacy Protection Act) standards, which are in addition to Excel’s policies.

By using this Site, you signify your agreement to the terms and condition of this Privacy Policy. If you do not agree to the terms and conditions, please do not use the Site.  We reserve the right, in our sole discretion, to change, modify, add, or remove portions of this policy at any time.  Please check this page periodically for any changes.  Your continued use of following the posting of any changes to these terms shall signify your acceptance of those changes.  If you have any questions or concerns, please contact us.

Please also make sure to read Excel’s TERMS OF USE to understand the additional terms and conditions which apply to your use of our Site. 

The Privacy Policy posted on this Site was updated on or about April 16, 2013.