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Questions? 1(800) 915-0638 or info@excelinterpreting.com

Excel Interpreting Team Photo

Founder Koy Saephan Jay's professional Iu Mien interpreting career began in 2000, when she was hired by Sacramento County, after she passed California’s Court Interpreter exam. As a full-time employee, she covered California Courts for ten years before deciding to launch Excel Interpreting & Translating. From school teaching to studying law, Koy's trajectory was as varied as it was enriching. However, her true calling lay in bridging the language gap, a vision born of deeply personal experiences. Koy is a refugee from Laos. Growing up, she experienced first-hand the challenges of inadequate language services, which often led to misunderstandings and missed opportunities.

In her community, Koy naturally stepped into the role of an ad hoc interpreter, translating not just words, but emotions, aspirations, and cultural nuances. Her dedication to her community's needs for a Mien language interpreter became her beacon, highlighting the urgent need for professional, accurate, and empathetic interpretation services. The leap from being the go-to interpreter in her locality to establishing Excel Interpreting & Translating was fueled by a singular vision: Equity through language access. Koy understands that for communities to thrive, every voice must be heard, and every message must be conveyed clearly. Koy studied English Literature and earned her B.A. from U.C.L.A. Her 14 year tenure on the board for non-profit, Lao Family Community Development, Inc., speaks to her steadfast commitment to community.

Things we value

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Successful Outcomes

One size does not fit all. It is not enough that interpreters are qualified. To ensure success, we work diligently to vet our pool of candidates by matching the right linguist with the proper level of certification and experience - to the needs of a particular interpretation or translation project.

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Responsiveness

We place a lot of emphasis and pride on our timely responsiveness to our clients. We take seriously our responsibility to follow up, whether it is for a simple quote, concerning an issue or going the extra mile to meet the demands of a last minute request.

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Quality & Integrity

The quality of language interpreters and translators plays a critical role in successful outcomes when you are connecting with your clients. As such, we approach each interpreting or translating project with dedication, commitment and the highest standards of services.

Our team

Koy Wong Jay

Koy Saephan Jay

Founder/CEO

Noumoua Lynaolu

Noumoua Lynaolu

Compliance Officer

Jessica Delgado

Jessica Delgado

Translations Manager

Adelina Past

Adelina Past

Scheduling Manager

Erin Camarena

Erin Camarena

Scheduling Coordinator

Namneet Gill

Namneet Gill

Scheduling Coordinator

Yasmine Alfred

Yasmine Alfred

Scheduling Coordinator

Bao Hang

Bao Hang

Scheduling Coordinator

Omid Durrani

Omid Durrani

Scheduling Coordinator

LyeAnna Saetern

LyeAnna Saetern

Scheduling Coordinator

Kao Saetern

Kao Saetern

Sr. Software Engineer

Ken Saephan

Ken Saephan

Billing Manager

Shirley Serrano

Shirley Serrano

Billing Specialist

Janine Villamater

Janine Villamater

Billing Specialist

Seng Saephan

Seng Saephan

Billing Specialist

Thim Mey Chao

Thim Mey Chao

Billing Specialist

Tiffanie Lagao

Tiffanie Lagao

Billing Specialist

Our home is in California

We are a Sacramento based, California focused language company with a combined experience of 62 years.

With 265 languages across the language spectrum and 8,600 local interpreters and translators in our network, we can help you and your clients, regardless of your location.

Our Office

Monday - Friday: 8AM - 5PM
Anytime by Phone: 1 (800) 915-0638 ext. 101

2081 Arena Bld. Suite 260
Sacramento, CA 95834 (headquarters)

2325 East 12th Street, Suite 201
Oakland, CA 94601 (satellite office)

Let's work together

We look forward to hearing about your project.

Tell us about your project

We’ll reply with a quick and simple quote.

Request a Quote

Email Excel IconSend Us an E-Mail

info@excelinterpreting.com

Call Excel IconGive Us a Call

1 (800) 915-0638 ext. 101